Terms of Service
Last updated: December 28, 2025
1. Acceptance of Terms
By accessing or using RoItems ("Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Service constitutes acceptance of any modifications.
2. Service Description
RoItems is a platform that allows users to complete third-party offers in exchange for virtual credits that may be redeemed for virtual items in Roblox games. We act solely as an intermediary and do not guarantee the availability, delivery, or value of any items.
3. Eligibility
You must be at least 13 years of age to use this Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.
4. User Accounts and Roblox Username
You are responsible for maintaining the confidentiality of your account information. You agree to provide accurate and complete information when using the Service. We are not responsible for any loss or damage arising from your failure to maintain the security of your account or from providing inaccurate information.
We do not collect, store, or have access to your Roblox password. We only use your Roblox username to identify your account for item delivery purposes.
5. Virtual Credits and Balance
- Virtual credits earned through the Service have no monetary value and cannot be exchanged for cash, refunded, or transferred.
- Credits are earned by completing third-party offers. We do not guarantee credit for any offer, as crediting is determined by third-party offer providers.
- We reserve the right to adjust, void, or remove credits at any time for any reason, including but not limited to suspected fraud, abuse, or violation of these Terms.
- Credits may expire or be forfeited if your account is inactive for an extended period or if these Terms are violated.
- We are not responsible for any errors, delays, or failures in crediting resulting from third-party offer providers.
6. Item Availability and Substitution
- No Guarantee of Availability: All items displayed on the Service are subject to availability. We do not guarantee that any specific item will be available at the time of redemption.
- Right to Substitute: If a requested item is unavailable, we reserve the right to substitute it with an item of equivalent or greater value at our sole discretion. You agree to accept such substitutions.
- Item Values: Item values displayed are estimates and may fluctuate. We are not responsible for changes in item values before, during, or after redemption.
- Delivery Time: Item delivery may take up to 48 hours or longer. We do not guarantee specific delivery times.
- Balance Usage: Your credit balance may be used to redeem any available item of equivalent or lesser value. If your requested item becomes unavailable, you may select an alternative item or wait for restocking at our discretion.
7. Third-Party Services and Offers
The Service integrates with third-party offer providers and services. We are not responsible for:
- The content, accuracy, or practices of third-party offers
- Any data you provide to third-party offer providers
- Any charges, subscriptions, or obligations resulting from completing third-party offers
- Technical issues, errors, or failures of third-party services
- Any disputes between you and third-party offer providers
You acknowledge that completing offers may require providing personal information to third parties and may result in communications from those parties. Review each offer's terms carefully before participating.
8. Roblox Affiliation Disclaimer
RoItems is not affiliated with, endorsed by, or sponsored by Roblox Corporation. "Roblox," "Robux," and all related game names and marks are trademarks of their respective owners. All virtual items are the property of their respective game developers and Roblox Corporation.
9. Prohibited Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to manipulate, exploit, or abuse the Service, offer system, or credit system
- Use automated tools, bots, or scripts to interact with the Service
- Create multiple accounts to exploit offers or credits
- Provide false or misleading information
- Interfere with the operation of the Service
- Attempt to reverse engineer, decompile, or hack the Service
- Engage in any form of fraud or abuse
Violation of these prohibitions may result in immediate termination of your account, forfeiture of all credits, and potential legal action.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- Any items will be available or delivered
- Credits will be accurately tracked or maintained
- The Service will meet your expectations or requirements
- Any errors or defects will be corrected
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROITEMS, ITS OWNERS, OPERATORS, AFFILIATES, PARTNERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT OF ZERO DOLLARS ($0.00 USD), AS THE SERVICE IS PROVIDED FREE OF CHARGE.
You acknowledge that virtual items and credits have no monetary value and agree that you have no claim for monetary compensation related to any items, credits, or use of the Service.
12. Indemnification
You agree to indemnify, defend, and hold harmless RoItems, its owners, operators, affiliates, partners, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of any third party
- Any dispute between you and any third party
- Your participation in any third-party offers
13. Termination
We reserve the right to terminate or suspend your access to the Service at any time, for any reason, without notice or liability. Upon termination, all credits and pending redemptions may be forfeited. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to disclaimers, limitations of liability, and indemnification.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, and you waive any right to participate in class action lawsuits or class-wide arbitration.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and RoItems regarding the Service and supersede all prior agreements and understandings, whether written or oral.
17. Contact
If you have any questions about these Terms, please contact us through the Service.
By using RoItems, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.